Shasta.storeJoin A Shasta Founder’s Circle
2 onboarding slots open this quarter

Growth Marketing · for DTC brands

Turn funnels and ads into predictable sales.

We’re not an agency. We’re your performance partner. We build and operate the system that sells your product: ads, content, creative and automation running as one loop you can actually see.

Monthly partnership, one-month ramp-upNo retainers for activity you can’t trace
performance-intelligence · live
Cost per acquisition$38 −34%
Page conversion6.8% +5.6pt
Attributed sales$4.2M QTD
Payback period41 days −22

Step 01 · Creative leaderboardKill / scale thresholds armed

UGC 01 5.1xScale
UGC 02 4.6xScale
UGC 03 3.2xHold
UGC 04 1.4xKill

Step 02 · Product pageMessage-matched to UGC 01

yourbrand.com/serum
Add to bag
Message matchUGC 01 ✓
Load time1.2s
Checkout1 step
Conversion6.8% +5.6pt

UGC 01→/serum→$84 order · verified in the store

Cost per acquisition · since onboardingBaseline $58 → $38

System status · optimizingLast sync 00:04:12
↑
New order$84 · attributed to UGC 01
✦
Creative batch shipped24 variants queued
−34%
CAC vs baselineVerified against store revenue
$48M+Managed ad spend, lifetime.
4.8xBlended ROAS, up 112%.
−34%Average cost per acquisition.
$312M+Attributed sales, tracked.

The work

Creative that ships every week.

Trusted by 140+ growing businesses across 9 verticals and 4 countries.

The diagnosis

Your content, ads and store aren’t failing. Your infrastructure is.

Most DTC brands don’t have a traffic problem. They have a system problem. Here’s where the leaks usually are.

01 · Broken attribution

The dashboard and the bank disagree.

Platform dashboards report purchases your store and books never confirm, so budget follows the wrong channel for months.

02 · Landing page drag

Traffic is fine. The page isn’t.

The product page converts at 1.2% against a 4–6% benchmark. That’s 70% of paid clicks lost at the door.

Conv. 1.2%
03 · Creative fatigue

Three ads carry the account.

The same recycled posts, frequency climbing, CPMs following, and performance decaying with no content pipeline queued.

04 · Customer leakage

First orders that never become second ones.

Carts get abandoned and buyers go quiet. Most of the repeat revenue is lost before a single flow fires.

05 · Channel silos

Nobody owns the number.

Paid media, social content, email and the store run as separate teams. Nobody owns what happens between the click and the order.

06 · Activity billing

Invoiced for hours, not orders.

Hours, deliverables and decks. None of it connects to revenue, so it’s impossible to evaluate.

You don’t need more marketing activity. You need infrastructure that makes spend accountable. That’s what we install.

Marketing-based sales

Not cold marketing. Warm audiences that buy.

We don’t rent attention from strangers. We build warm audiences that love your product, then turn that attention into revenue.

The DTC playbook
50+ premium assets a month, built by the team that buys the media.In-house creative →

The performance engine

Six modules. One loop.

The done-for-you Performance Engine is the infrastructure we build and operate for you. Each module feeds the next, and all of them report into one measurement spine.

Module 01 · Paid media

Acquisition at controlled cost.

Meta, Google, YouTube, TikTok

Spend managed against a target CAC and contribution margin, not a target impression count.

Module 02 · Conversion infrastructure

Pages engineered to convert.

Product pages, landers, offers

Landing pages and funnels purpose-built per offer and traffic source, message-matched and continuously split-tested.

Module 03 · Creative & content

Volume beats intuition.

Hooks, angles, formats

Ad creative and social content shipped weekly, with statistical thresholds for every kill and scale decision.

Module 04 · Marketing automation

No customer goes cold.

Email, SMS, lifecycle

Abandoned-cart, post-purchase and lifecycle triggers. Demand is followed up in minutes, not days.

Module 05 · Attribution & measurement

One source of truth.

Server-side, store-reconciled

Server-side tracking, store integration and multi-touch modeling: one reporting spine for cost and revenue.

Module 06 · Continuous optimization

The loop that compounds.

Weekly cycles

Weekly cycles against a documented experiment backlog. Every change is logged with a hypothesis and a measured outcome.

Modules can be sequenced, but they aren’t sold separately. The returns come from the loop, not the parts.

The DTC playbook

Content, proof and paid distribution.

Social content builds the audience, customers generate the proof, and media buying scales what’s proven. The measurement spine stays underneath all four.

01
Social media content

A publishing engine that builds audience and demand before you pay for distribution.

02
Customer review loops

Post-purchase flows that turn buyers into reviews, referrals and proof.

03
UGC

Customer-style creative shipped weekly into the ad account.

04
Ads and media buying

Paid distribution that scales the creative your content already proved.

What we do

Every marketing service you could wish for. One roof.

Six services, strategy through systems, all reporting into the same measurement spine.

Strategy & GTM

Before a page gets built or a dollar gets spent: who it’s for, what the offer is, and why it wins.

Offer architecturePositioningCustomer researchFunnel design

Stores & funnels

Stores and funnels built for the click they came from: fast, measured, and wired into your stack so no order leaks.

DTC sitesAgentic funnelsEmail & SMS automationCRO

Paid media

Full-funnel media buying across Meta, Google, YouTube and TikTok, tuned to blended CAC and payback.

Meta AdsGoogle AdsYouTube AdsTikTok AdsRetargeting

AI creative

AI UGC, video ads and static concepts shipped weekly. The account with the most shots on goal wins.

AI UGCAI video adsShort-formMotionStatic

Brand & design

Identity, decks and design systems that let you charge what the product is worth.

IdentityPackaging decksGuidelinesAnimation

Growth systems

SEO/GEO, social and the founder-led content engine, installed, documented and running.

SEO / GEOSocialFounder-led contentRetention

The full funnel · in-house creative

Your funnel, owned end to end.

We strategize, design, build and activate the full funnel, then drive traffic through it. The funnels and the creative that fill them are built by the same team that buys the media.

01Strategize
02Design
03Build
04Activate
05Drive traffic
Creative directionConcepts before pixels
HooksAnglesOffersScriptsStoryboards
Development50+ premium assets a month
StaticAnimationUGCClaymation3DMotion
DeploymentVersioned per channel and placement
9:161:14:5PlacementsLocalized

No handoffs, no per-asset invoices. Funnels, creative and media buying feed each other: winners fund the next test, and the system compounds. That’s what we mean by creating growth loops.

Creative briefing

A free creative briefing with our Chief of Ads.

30 minutes on your account’s creative: what’s fatiguing, what we’d test next, and the first wave we’d ship. No pitch. You keep the notes.

Book the creative briefing
30 minutes, on usThe test plan is yours either way
What’s fatiguing, what we’d test next, and the first wave we’d ship.Yours to keep

Mission control

Every dollar, traced.

Performance Intelligence™ is the measurement layer underneath every engagement: mission control for spend, sales and payback. It reconciles platform data against your store, so the number you plan against is the number that actually happened.

4.8xBlended ROAS
100%Spend traceability
30Days to ramp

Readouts, live by channel, campaign, creative and geography.

Cost per acquisitionWhat does a first order actually cost, by channel and creative?Live
CAC by segmentWhich products, audiences and offers acquire customers profitably?Live
Revenue attributionWhich touchpoints produced the order, weighted across the full path?Live
Payback periodHow many days until a cohort’s acquisition cost is recovered?Live
Creative leaderboardWhich hooks and angles are carrying spend right now, ranked by efficiency?Live
Sales forecastGiven current efficiency, what does next quarter look like at each spend level?Live
One source of truth

No hand-built monthly deck. No arguing about whose report is right.

Readouts, not reports

Cost per acquisition, CAC by segment, attribution, payback, creative leaderboard, forecast. Live.

Measured, or not scaled

If a channel can’t be measured, we don’t scale it. The experiment log is published either way, including the failures.

One measurement spine

Works with the stack you already run.

Media, store and analytics platforms operated under one measurement spine. Nothing to migrate before the system goes live.

ShopifyMetaGoogle AdsTikTokYouTubeKlaviyoGA4Tag ManagerStripeSegmentLooker StudioBigQueryHotjarZapierMakeAirtableNotionSlackClaude

Our process

One month to ramp. Then a monthly loop.

The engagement runs monthly, opening with a fixed one-month ramp-up: instrument first, launch second, then scale what proved out.

ads-performance-audit · day-1 leak report
✓Account structure · 3 of 9 campaigns viable
✓Tracking integrity · 14 leaks found
✓Page conversion · 1.2% vs 4–6% benchmark
✓Cart recovery · no flow live
✓Baseline CAC · documented
→Leak report + ramp-up build plan · delivered
Month 1
Ramp-up

Instrument everything.

We audit spend, structure and funnel performance, then build the measurement spine before touching a budget. Baseline unit economics get documented.

100% of spend traceable to store orders. Baseline economics signed off.
Month 2
Launch

Build the acquisition layer.

Conversion pages ship, the creative pipeline goes live at volume, and media is restructured around target CAC. The system starts producing results, not reports.

Statistically confident winners in creative and page tests. CAC trending against baseline.
Month 3+
The loop

Scale what proved out.

Budget consolidates behind validated combinations of channel, creative, page and audience. Spend decisions become arithmetic instead of debate.

Documented CAC improvement against baseline and a forecastable relationship between spend and sales.

In their words

Operators, not spectators.

Every quote pairs a measured outcome with the mechanism that produced it. Full case documentation is available under NDA.

★★★★★They found $23K a month in spend our dashboards counted as conversions and our books never saw. Cutting it funded the creative program that actually scaled.
A. ReyesVP Growth · DTC skincare brand
★★★★★Contribution margin per order is up 19% at the same spend. They scaled what the data validated and killed everything else, including two of our favorite campaigns.
K. BrandtHead of Ecom · DTC supplements

Request the full results file

The operators

Senior operators. No handoffs.

The people who diagnose your account are the people who run it. No handoff to a junior pod after signing.

Bret Ackerman
Bret AckermanCEOStrategy · Positioning · GTM
Christian Smutherman
Christian SmuthermanFounder & CMOStrategy · Systems · Media
Laura Mai Gainor
Laura Mai GainorChief of Brand & PartnershipsBrand · Partnerships · GTM
Vitor Nicola
Vitor NicolaPartner & CMOStrategy · Creative · Media
Leonardo Rocha
Leonardo RochaCOOOperations · Systems · Delivery
Richard Osoo
Richard OsooSenior Operations ManagerOperations · Process · Reporting
Isabelle Pontes
Isabelle PontesChief of ContentContent · UGC · Social
Pedro Nicola
Pedro NicolaMedia BuyerTikTok · YouTube · Testing
Andressa Dias
Andressa DiasDesignerStatic · Branding · UI

Engagement models

Priced on performance.

Three ways to work with us. Every model includes Performance Intelligence™, and none of them bill for hours.

01

Acceleration

First system install
Commitment
Monthly · one-month ramp-up
Managed spend
$15K–$50K / month
Structure
Fixed ramp-up fee, then monthly
  • Full 6-module install
  • 4–8 conversion pages
  • Tracking spine + experiment backlog
  • Performance Intelligence™ live dashboard
Take the Shelf Check
02

Performance Partner

Ongoing scale
Commitment
12 months
Managed spend
$50K–$250K / month
Structure
Reduced base + performance component
  • Everything in Acceleration
  • Continuous optimization
  • Expanded creative volume
  • Quarterly forecast modeling
  • Weekly optimization log + monthly business review
Take the Shelf Check
03

Enterprise Loop

Multi-brand or multi-market
Commitment
Custom
Managed spend
$250K+ / month
Structure
Custom performance-based partnership
  • Everything in Performance Partner
  • Multi-market rollout
  • Dedicated senior pod
  • Custom data warehouse integration + board-ready forecast
Talk to us

Performance components are indexed to agreed metrics defined during the audit, typically cost per acquisition, contribution margin or attributed revenue. We define them before you sign, not after.

Fit check

We’re built for a specific kind of brand.

This works when you:

  • Are spending $15K+ per month on paid media, or are ready to.
  • Sell a product with a defined unit economic model: margin, AOV and repeat rate you know.
  • Have the inventory and fulfillment capacity to handle more orders.
  • Want infrastructure you keep, and are willing to let measurement decide what gets scaled.

This doesn’t work when you:

  • Need brand-awareness work with no conversion target.
  • Want a vendor to execute a predetermined plan without diagnosis.
  • Can’t connect your store or won’t share revenue data.
  • Expect results inside 30 days from a standing start.

We turn down engagements we can’t measure. It’s cheaper for both of us.

Questions

Straight answers.

The questions we hear most, answered the way we’d answer them on a call.

How are you different from an agency, actually?

An agency sells you time and deliverables. We build and operate a system, own a number, and report against it in a live dashboard. If our work can’t be traced to revenue, it doesn’t belong in the engagement.

What’s the minimum ad spend to work with you?

$15K per month in managed media. Below that, there isn’t enough data volume to reach statistical confidence fast enough to steer monthly decisions, and you’d be paying for a system you can’t yet feed.

Do you require a long contract?

No. The engagement is monthly, opening with a fixed one-month ramp-up for onboarding, instrumentation and the build. Continuing month to month is a decision you make with measured evidence in hand.

Who owns the assets you build?

You do. Landing pages, creative libraries, automation flows, tracking configuration and documentation are yours and transfer with you.

Will you work with our existing team or vendors?

Yes, when the boundaries are clean. We need ownership of the measurement spine and the media account. Everything else can be collaborative.

How fast will we see results?

Tracking and diagnostics inside the ramp-up month. Directional performance movement in month two. Documented CAC improvement against baseline by month three. Anyone promising faster is either lucky or guessing.

What if the numbers don’t improve?

Then the data tells us why, and we say so. We publish the experiment log either way, including the failures. That’s the part most vendors delete.

Start here

Find out what your spend is actually doing.

The Ads Performance Audit is a structured diagnostic of your acquisition system. You get a leak report with quantified impact and a ramp-up build plan. If we’re not the right partner, the report is still yours.

No pitch deck. We open your account, show you the leaks, and tell you what it costs to fix them.

Take the Shelf Check